Details

Title

Satisfaction Drivers in Retail Banking: Comparison of Partial Least Squares and Covariance Based Methods

Journal title

Central European Journal of Economic Modelling and Econometrics

Yearbook

2009

Numer

No 1

Authors

Keywords

Satisfaction ; loyalty ; customer satisfaction index models ; banking sector ; structural equation models with latent variables ; structural equations modeling ; partial least squares ; covariance based methods

Divisions of PAS

Nauki Humanistyczne i Społeczne

Coverage

83-102

Publisher

Oddział PAN w Łodzi

Date

31.03.2009

Type

Artykuły / Articles

Identifier

ISSN - 2080-0886, ISSN online - 2080-119X

DOI

10.24425/cejeme.2009.122224

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